If you’ve ever needed a medication that’s not sold locally, the Australian Therapeutic Goods Administration (TGA) lets you bring it in for personal use. It sounds simple, but there are clear rules to follow so you don’t get stuck at customs or break the law.
The TGA only allows a personal importation when the medicine is prescribed for you, you have a valid prescription, and the quantity does not exceed three months’ supply (or up to five months if it’s an essential chronic drug). The product must be approved for use in Australia or listed on the TGA’s unapproved medicines register.
You can’t import medicines that are illegal, counterfeit, or intended for resale. If you’re buying from an overseas pharmacy, make sure they require a prescription and provide clear batch numbers, expiry dates, and manufacturer details. The TGA checks these items when they arrive, so missing paperwork can lead to the parcel being seized.
1. Get a prescription. Your doctor must write a clear prescription that includes your name, dosage, and duration of treatment. Keep a digital copy handy.
2. Select a reputable online pharmacy. Look for sites that display their Australian registration number (if they have one) or show compliance with TGA guidelines. Read reviews, check for a physical address, and verify they use secure payment methods.
3. Check the medication’s status. Use the TGA website to confirm whether the drug is approved, listed as unapproved but allowed for personal import, or completely prohibited. If it’s on the “unapproved” list, you still need a prescription and must stay within quantity limits.
4. Prepare customs documentation. When your order ships, attach a copy of your prescription and the pharmacy invoice in the parcel label or an accompanying note. Clear labeling helps customs officers identify the item quickly.
5. Track the shipment. Choose a carrier that offers tracking and delivery confirmation. If customs holds the package, they’ll usually email you with instructions on how to prove it’s for personal use.
6. If held, respond fast. Send the requested documents (prescription, invoice) through the channel indicated by customs. Once verified, the parcel will be released and delivered to your door.
Following these steps reduces delays and prevents your medication from being confiscated.
Remember that importing medicines is a privilege, not a right. If you’re unsure whether a drug qualifies, contact the TGA’s personal importation hotline or ask your pharmacist for help before placing an order.
By staying within the limits, keeping paperwork tidy, and buying from trustworthy sources, you can safely get the treatment you need without breaking any rules.
